A landlord must give all new tenants the brochure: Information for New Tenants, which includes information about the rights and responsibilities of landlords and tenants, the role of the LTB and how to contact the Landlord Tenant Board. The landlord must give the tenant the brochure on or before the day the tenancy begins, even if the tenant does not move in on that date.

The landlord has 21 days after the tenant has signed and returned the tenancy agreement to give the tenant a copy with the signatures of both the tenant and the landlord.

Where there is no written tenancy agreement, the landlord must provide the tenant with his or her legal name and address within 21 days of the start of the tenancy.

For more information, please visit the Ontario Landlord & Tenant Board site.